A strong online presence can work wonders for your business. The goal of tree service businesses is to attract customers within their local service area. A well-maintained and user-friendly website reflects your level of professionalism.
Potential customers looking for local tree services should be able to find you easily. You have to clearly state the services you provide and your service area to convert visitors into customers.
Customers want quick responses. But do you think just providing an email and phone number is enough? Think again. 41% of consumers expect websites to offer live chat. More than half of customers prefer to live chat over other engagement channels. If you haven’t figured it out by now, live chat is a ‘must-have’ in the customer service.
Do you need help in finding the right live chat software for your business?
Here are 7 best live chat software options to consider for your tree service website.
Pure Chat
If you have a small business, Pure Chat is perfect for you. It’s a simple live chat software that can be easily customized to accommodate your needs. According to HubSpot, Pure Chat has many awesome features like unlimited chat, file transfer, real-time analytics, customizable chat widget, visitor tracking, and more.
Pure Chat offers two plans for its customers:
You can choose any plan that suits your tree service business.
HubSpot Live Chat
If you’re looking for a free but good live chat solution, HubSpot live chat is your best choice. Its features include targeted welcome messages, custom branding, bots, meeting scheduling, and support answers. The best part thing about HubSpot is the deep integration that comes with its CRM tool. The chat boxes are unique and easy to customize.
HubSpot allows you to respond correctly quickly since all chats are in one inbox. You can add as many users as you like. There is no limit. If you’re already using the HubSpot CRM, take advantage of this absolutely free live chat tool.
Podium Webchat
Are you looking for a way to instantly communicate with your visitors and customers? Try Webchat by Podium. You only need to install a simple code on your website to get Podium WebChat. It’s a live chat to text software. All visitors are required to enter their phone number to start a conversation with you in the live chat window.
The live chat widget can be customized fully to match your website and business. This award-winning software has many useful features such as auto-responder, accurate tracking, smart canned responses, conversations transfer, automatically sending warm leads to CRM, and daily performance emails.
Olark
If you have never used any live chat software before, Olark is for you. HubSpot informs that Olark is one of the easiest to use live chat software options. The best feature of Olark is that all of the live chat transcripts are searchable. You can easily find qualitative data as well as customer insights anytime.
With a two-year contract, the plans start at just $12 per agent per month. The cost jumps to $15 for an annual contract but for month-to-month billing it is $19. Olark is straightforward and extremely affordable. However, it lacks advanced automation tools, like chatbots.
LiveChat
More than 30,000 businesses including Ikea, Adobe, Mercedes, and PayPal trust LiveChat for customer support. It’s an all-in-one customer service platform that combines questions and chats into a single inbox so your team can answer them quickly.
Wpbeginner informs that LiveChat makes selling easier with product cards, AI automation, custom forms, and advanced sales analytics features. All of which are available to use during live chats. LiveChat provides such a level of automation that leads to more conversions and allows businesses to build long-term relationships with their customers.
The following are four plans of LiveChat:
All plans have a built-in ticketing system, automated greetings, daily summaries, top-notch security, and 24/7 customer support.
LiveAgent
It is also an all-in-one customer support software. Along with live chat, LiveAgent offers you a complete helpdesk solution that has built-in ticketing. The helpdesk software helps you in resolving queries quickly, boosting productivity, and enhancing customer experience.
Their live chat widget is one of the fastest in the market. Monthly subscription plans of LiveAgent include powerful automation tools. It offers a ton of useful features like email ticketing, exporting functionality, spam filters, ticket merging, and splitting.
You can use LiveAgent for free or upgrade it to one of the following plans:
ChatBot
If you’re looking for AI-powered live chat software, ChatBot can is the right choice for you. It’s industry-leading software that helps you build an intelligent virtual assistant for answering the most common questions on autopilot.
Their drag-and-drop visual builder makes is a great time saver for businesses. The notable features of ChatBot include free pre-built templates, visual scenario builder, user segmentation tools, customizable chat widget, and more.
Here are the ChatBot plans:
